Returns & Exchanges
At Australian Eucalyptus Oil Company, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't quite right, we offer easy returns and exchanges within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all eucalyptus-scented tags still attached.
Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Post
Carefully pack your items and use the prepaid shipping label provided in your email to drop off the package at any Australia Post location.
Receive Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing